Why Choose Us?

Here at LifeConnect24, we go above and beyond for our customers. Safety is our first priority. LifeConnect24 is a dedicated national Personal Alarm company, which provides a low-cost Personal Alarm service for anyone who is elderly, frail, or disabled living in the UK and Ireland.

Our UK-based Response Team is TSA Accredited and provides a platinum service. This assures customers that they will receive the highest standards of care available. What’s more, the team is available 24/7, 365 days a year – so you know that you always have somebody to call for help!

Alarm Units

More on our Life-Saving Personal Alarm Service

The Latest Pendant Alarm Technology

We use the Lifeline Vi Alarm and MyAmie Pendant, both of which are the latest models from Tunstall, the UK’s leading manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and power supplies required. Once it arrives, all that customers need to do is plug it into their telephone socket and the mains power, before making a test call with our Response Team.

Keeping Costs Low – Our Best Price Promise

We support the government’s Technology Enabled Care Service (TECS) programme by offering the Lifeline alarm service at the lowest possible price.

We believe that we offer the most affordable Personal Alarm service available in the UK. If you don’t agree, then please give us a call for free on 0800 999 0400, and we will price match against any similar provider in your area.

Our Reputation is Key – No Salesmen Here!

We don’t employ salesmen to sell our Personal Alarms direct to the elderly. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most.

With this in mind, our reputation is key, so we pride ourselves on our exemplary customer service. We do have a “no quibbles” Money Back Guarantee but, unsurprisingly, we rarely get asked about it.

An Easy-to-Use Alarm Service

Just One Click of a Button

If you feel unwell or suffer from a fall, all you need to do is press the red help button on your MyAmie Pendant or Lifeline Vi Alarm unit. This will send an alert call through to our 24-Hour Response Team.

Instant Support and Care

Once the alarm has been activated, the Response Team will receive an instant alert and respond over the alarm’s built-in loudspeaker. A member of the Response Team will speak with you to see what has happened before taking action.

The team member will then begin contacting the relatives, friends, and/or neighbours you selected to be your emergency contacts. If you require medical attention, the Response Team will also contact the emergency services. Whilst you’re waiting, the Response Team will continue to reassure and check on you to see that you are okay.

Help Arrives

Before you know it, help will have arrived at your home. Your loved ones will be able to help you back to your feet and the paramedics will be able to provide you with medical attention.

To ensure that your emergency contacts/paramedics are able to enter your home, we advise installing a keysafe on an exterior wall. We will be able to share the combination code with the paramedics.

Simple & Affordable Pricing

£22.67 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
£26.67 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
Fastest Connecting
Alarm
£26.67 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring
LifeConnect24 is rated Excellent
4.7 Average rating
7384 Reviews
  • George B.

    Verified Customer

    Lifeline24 are a brilliant company definitely would recommend them very friendly very professional in the Job they do

    Stoke-on-Trent, United Kingdom, 2 hours ago
  • Anonymous

    Verified Customer

    Quick efficient service but we ordered on a Wednesday and asked for the delivery to be on the Friday. It was delivered on the Thursday when we were out and a neighbour had to take it in! Nevertheless all went well and installed in a satisfactory way. I thought there would be a wireless connection to our router. The size of the table on which the router is sited is small and not able to be moved or changed to a better position so impossible to fulfil the recommended one metre apart. Perhaps this should be clarified in the sales pitch?

    Glasgow, United Kingdom, 2 hours ago
  • Jan D.

    Verified Customer

    After installing the alarm, my Dad unfortunately pressed his button by mistake and the Lifeconnect representative was only too pleased to speak to him and reassure him that there was no problem. Excellent service so far.

    Wimborne Minster, United Kingdom, 4 hours ago
  • Anonymous

    Verified Customer

    A very good system gives me peace of mind

    Hockley, United Kingdom, 4 hours ago
  • VALERIE A.

    Verified Customer

    We have only had Lifeline for a few days but it was used the next day as I had a fall. As the speaker is downstairs and we were upstairs at the time we were unable to talk to a helper but you got our neighbour to come and help so thanks .

    Belfast, United Kingdom, 1 day ago
  • Anonymous

    Verified Customer

    A very smooth ordering service with great communication. My mother changed her mind about the bracelet she had ordered and It was a very straightforward process to switch to necklace type. Setting up the system was very straightforward and quick. Very good service!

    United Kingdom, 3 days ago
  • Ken J.

    Verified Customer

    Very helpful when I rang up on behalf of my 97 year old Father and all my questions were answered.

    Cirencester, United Kingdom, 3 days ago
  • Betty B.

    Verified Customer

    Maintains independence. Very easy system to install.

    Nottingham, United Kingdom, 4 days ago
  • Anonymous

    Verified Customer

    Needed a replacement control unit as previous unit standby battery was not charging. No problem ordering the free replacement unit. Delivered very quickly and came with all the items required. Easy to set up & return the faulty unit also at no charge. Great service all round.

    Croydon, United Kingdom, 4 days ago
  • Pete S.

    Verified Customer

    Im so please with the support I've received from LifeLine24. Im sure this device will be useful, especially if their technology moves forward and more range area is covered. I think there should be a little more investment as economic means of tracking and use of Sims is already available at low prices. as proved in the area of Monimoto tracking for vehicles. Im am very grateful to LifeLine24 's support. Thank you.

    United Kingdom, 4 days ago
  • Kathleen H.

    Verified Customer

    Wuick and accurate. Device does what it promises. Response team quick and polite at set up stage. Wrist bracelet button device is a bit chunky

    Plymouth, United Kingdom, 5 days ago
  • Anonymous

    Verified Customer

    Delivered the new alarm promptly and when there was a problem with the pendant linking to the main unit they sent a replacement by next day.

    Stockport, United Kingdom, 6 days ago
  • Anonymous

    Verified Customer

    First impression setting was excellent. Gives confidence to the user and his family.

    Lostwithiel, United Kingdom, 1 week ago
  • Sara C.

    Verified Customer

    Seamless service from start to finish

    "", 1 week ago
  • Julia

    I was really happy to have found your service online when my aunt fell ill and was discharged from hospital. I lived 30miles away from her and it gave me confidence of she needed anything I would be notified as she was fine before due to gauestro problems and becoming very weak was shockingly given a walking frame. I spoke to someone at LifeConnect named Harry who was absolutely wonderful to sign up with. He was extremely caring over the phone and professional. He gave me all the information I needed and explained things to me clearly, calmly and I felt really assured by him. The telephone could have not been that nice at all but it was. Also when I first tried ordering online it didn’t go through right. I was under so much stress I thought I had ordered it online after midnight.!..LifeConnect24 rang me the next day to ask if I was okay and meant to put an order through for the service. …I was really pleased about that and found them to be really helpful not pushy. It gave me some hope for my aunt during a really stressful, upsetting time. I felt at ease on the phone with Harry at LifeConnect24 and assured during and after our telephone call. I felt I had done something positive. Sadly I will need to cancel now but I just wanted to say thank you and especially to Harry there I spoke to for being so caring and professional.

    1 week ago
  • Angela R.

    Verified Customer

    Very helpful and speedy replacement equipment when a problem arose

    Brighouse, United Kingdom, 1 week ago
  • Pamela D.

    Verified Customer

    Excellent service with prompt delivery

    United States, 1 week ago
  • Alan R.

    Verified Customer

    Super fast delivery and easy to set up. It's given my dad and the family great peace of mind. Thank you.

    Leeds, United Kingdom, 1 week ago
  • William T.

    Verified Customer

    The customer care person called Jos was very helpful and explained the system to me.

    Carlisle, United Kingdom, 1 week ago
  • Robert P.

    Verified Customer

    Peace of mind.

    Armagh, United Kingdom, 1 week ago

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Ms Joan Wood

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Our Range of Personal Alarms

  • 24/7 Monitoring
  • 100m Alert Range
  • Waterproof Alarm Pendant
  • No Need To Charge
  • Lifetime Warranty
  • Rapid Connection Technology
  • Plug-In Anywhere
  • 24/7 Monitoring
  • 600m Alert Range
  • Waterproof Pendant
  • No Need To Charge
  • Lifetime Warranty
  • Automatic Fall Detection
  • Rapid Connection Technology
  • Plug-In Anywhere
  • 24/7 Monitoring
  • 600m Alert Range
  • Waterproof Pendant
  • No Need To Charge
  • Lifetime Warranty